Open List Home > Chicago, IL > furniture > Roys Furniture Co
1.0 of 5 stars.
I understand that Roy's is beloved by a lot of people - and my own sister has used them with wonderful results. I, however, was left in tears and will NEVER use them. I went in right around…
yelp.com - user review - 09/17/2008
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3.0 of 5 stars.
pricey but very good customer service unlike Domicile
yelp.com - user review - 09/04/2008
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5.0 of 5 stars.
This place rocks! They have a HUGE selection and their prices are very reasonable. My boyfriend and I pretty much scoured all of Chicago and the suburbs looking for the right couch, and this place…
yelp.com - user review - 08/26/2008
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4.0 of 5 stars.
I was looking all over Chicagoland for a sofa and could not find the style I wanted for under $3000. I may have been able to find something online but I really need to be able to touch/feel/sit in it…
yelp.com - user review - 08/21/2008
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4.0 of 5 stars.
The furniture here is nice, and priced very well. I ordered a sofa here and was told it was in stock, and scheduled a delivery. A few days later they called and said that the one that was in stock was…
yelp.com - user review - 08/05/2008
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4.0 of 5 stars.
We bought our first really adult purchase here: a big brown couch. We got it for a decent price and it is really nice and comfy. The people working there were very friendly and helpful, but I still…
yelp.com - user review - 07/29/2008
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4.0 of 5 stars.
Simple, no nonsense. We verified the fact that some of the furniture brands they sell are also exactly the same that are sold at Pottery Barn and Crate & Barrel, but at half the cost. Who can beat…
yelp.com - user review - 07/29/2008
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4.0 of 5 stars.
Low to medium end furniture with low to medium end pricing. They don't try to sell it to be more than what it is unlike other places. I got one piece from here I was very happy with. Well, I actually…
yelp.com - user review - 07/26/2008
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1.0 of 5 stars.
6-8 weeks? I'm on week 10 of no living room furniture. I called in week 7 to check on things, and Tom, the customer service rep, told me that the factory that makes my couch and chair actually close…
yelp.com - user review - 07/25/2008
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1.0 of 5 stars.
This place is horrible. Sure its nice that they have a lot of selection, but their service is the worst I've ever dealt with. We got the whole 4-6 weeks line and here we are in our 9th week, and I…
yelp.com - user review - 07/21/2008
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4.0 of 5 stars.
So right before moving I noticed one of my dining room chairs had a huge crack in the seat! And I can't even blame this on my fat ass because it was the chair that rarely gets used...perhaps even…
yelp.com - user review - 07/19/2008
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1.0 of 5 stars.
Hmm....estimated time of arrival: 6-8 weeks. "But, it has been shipping in 4-6." Wait, that was 8 weeks ago....wow time flies when you DON'T have furniture. Don't deal with the time problems, go to…
yelp.com - user review - 07/15/2008
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5.0 of 5 stars.
I love this place. When I bought my condo I needed some furniture (namely a couch, loveseat or chair, and dining room table), but didn't want to spend an arm and a leg. I had heard about Roy's from a…
yelp.com - user review - 07/05/2008
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4.0 of 5 stars.
This place was great! I never realized how big it was! I had never gone in because I assumed that with it's location and seemingly small size, it was more boutique-y than anything else. I was…
yelp.com - user review - 06/24/2008
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5.0 of 5 stars.
I was finally ready to take the plunge...my first real adult purchase (aside from my lovely bed) and I was in the market for a small couch/big love seat... Upon a trusted friend's recommendation, I…
yelp.com - user review - 06/23/2008
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2.0 of 5 stars.
I really liked the furniture here, but I unfortunately have to give it a lower rating than expected because of the rude customer service I experienced on my delivery day. After having waited over 4…
yelp.com - user review - 06/19/2008
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4.0 of 5 stars.
The store was nice and the website seemed well laid out. A bit lacking on some details but over-all nicely done. My company also sells furniture which is a lot like Roy's products and is also in the…
yelp.com - user review - 05/21/2008
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5.0 of 5 stars.
Great value and great service. We ordered a Klaussner sectional sofa from them - the thing is huge and well built. Diane was the salesperson that helped usout - she was knowledgable, nice and helpful…
yelp.com - user review - 03/29/2008
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4.0 of 5 stars.
I've been furniture hunting for about a month now, and nobody had anything I liked. I kept saying, "I wish someone should make a furniture store called Stuff Andrea Likes." Roys should be renamed to…
yelp.com - user review - 03/21/2008
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4.0 of 5 stars.
This is a great spot to check out while you are on the hunt for any piece of furniture, if anything, it will help you realize you don't have to spend a fortune on furniture. I prefer to check out…
yelp.com - user review - 02/11/2008
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4.0 of 5 stars.
We bought 6 pieces of furniture from roy's for our new place. Their selection and prices are great! Our furniture looks good, and we get a lot of compliments on it! Our sales consultant was Jerry,…
yelp.com - user review - 01/29/2008
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4.0 of 5 stars.
Because of the great Yelp reviews, I decided to give this place a try. I was desperate for new living room furniture, and seemed to be striking out at Thomasville (not to mention they are wildly…
yelp.com - user review - 01/22/2008
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4.0 of 5 stars.
I like this place. It has some nice furniture for very reasonable prices. I havnt bought anything here but they sure do have a good variety to choose from and again the prices you just cant beat! I…
yelp.com - user review - 01/05/2008
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3.0 of 5 stars.
Definitely worth checking out. It's better for upgrading or replacing existing furniture than furnishing a new apartment, because it almost always requires long waits. Also, their light fixture, couch…
yelp.com - user review - 01/03/2008
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1.0 of 5 stars.
My wife and I were looking for a dining room table for many months. We got to the point where she would go out to the stores and if she found something she liked then she would bring me into the…
yelp.com - user review - 12/19/2007
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4.0 of 5 stars.
The best thing about Roy's is the second floor and large clearance room. You could easily spend your morning digging through all of the sale priced dressers, couches and pillows. I needed a…
yelp.com - user review - 12/04/2007
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1.0 of 5 stars.
I almost feel bad writing this review, but I have to get it off my chest. I will start off by stating that everyone I know loves this place and has had great experiences, but........
yelp.com - user review - 11/26/2007
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4.0 of 5 stars.
Ok, so I have visited Roy's twice in the past week. I know, I'm one of those people that contemplates purchase decisions longer than Roy's takes to deliver the stuff (haha)....But anyway, I NEED a…
yelp.com - user review - 09/12/2007
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3.0 of 5 stars.
I got a rug, dresser, and nightstand from Roy's. (10x12: $250, 7 drawers: $400, 2 drawers: $199.) The furniture is nice, the prices are great compared to any other furniture store you go to (that…
yelp.com - user review - 08/05/2007
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4.0 of 5 stars.
Had a very positive experience here. I bought a large sectional which was way cheaper than anywhere else I was looking at. Fortunately, the color I liked happened to be in stock so I didn't have to…
yelp.com - user review - 07/29/2007
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5.0 of 5 stars.
I had an absolutely wonderful experience with Roy's. I was able to find the perfect couch to fit into my tiny apartment, and as a bonus it also fit into my pathetic grad school budget. The salesperson…
yelp.com - user review - 07/10/2007
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5.0 of 5 stars.
The other reviews already sum up my thoughts - the salespeople aren't pushy, the furniture is very reasonably priced, and they have a healthy variety of many styles. We just bought a couch for $600 and…
yelp.com - user review - 07/05/2007
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4.0 of 5 stars.
Oh, so THIS is where everyone on the north side buys their furniture.
yelp.com - user review - 07/03/2007
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4.0 of 5 stars.
I really like Roy's. I've bought a couple of rooms worth of furniture from this place ... great value. Tips for Roy's:
yelp.com - user review - 06/26/2007
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4.0 of 5 stars.
Well, it was time for a big girl couch. So I trekked my big girl self to Roy's. And wow. It's like the TJMaxx of custom furniture. After perusing $10,000 sectional couches at Walter E. Smithe...I…
yelp.com - user review - 06/05/2007
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1.0 of 5 stars.
Roy's is the absolute worse. I had horrible service there. I bough a sofa and it didn't arrive for 10 weeks. The sales person never contacted me and they left me hanging in the dark. Finally, when the…
yelp.com - user review - 05/06/2007
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5.0 of 5 stars.
Roy's makes me blissful. Cause I am very into interior design, but my salary doesn't really provide me with the means to indulge in high-end stuff. They don't keep a warehouse, which is the reason…
yelp.com - user review - 05/03/2007
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4.0 of 5 stars.
I bought my living room set from here for 900.00 it was on clearance for 1,200.00 and I bargained with the sales associate and got another 300.00 off!! They have some really nice and cool stuff and…
yelp.com - user review - 03/28/2007
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5.0 of 5 stars.
Roy's is responsible for providing me with my first fabulous "grown up" piece of furniture: a chocolaty-brown, velveteen-finished, stuffed-but-not-overly-so couch. I'm so impressed by their…
yelp.com - user review - 03/21/2007
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3.0 of 5 stars.
Does anyone actually buy furniture here? Out of all my friends that stop by Roy's, I only know of one person who has made a purchase. Low prices, but somehow never exactly what I'm looking for. Try…
yelp.com - user review - 03/06/2007
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4.0 of 5 stars.
The price for the quality here can't be beat. It is also one of the few places where I've felt the sales people, while still trying to make a sale, were genuinely nice and not pressuring me into…
yelp.com - user review - 02/20/2007
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4.0 of 5 stars.
While Roy's doesnt have the highest quality items (so it seems) they do have a decent selection at a moderate price. I actually only bought a table and some bar stools there, but there were a bunch…
yelp.com - user review - 01/30/2007
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5.0 of 5 stars.
Best service of any furniture store I've visited--unobtrusive staff who will kneel down on the floor next to you to comb through fabric samples. Good selection, guaranteed, make-it-fit delivery, and…
yelp.com - user review - 01/26/2007
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4.0 of 5 stars.
I walked in here set on buying a new futon for my apartment. The prices were not as cheap as I had imagined but fair for good quality furniture. They only had two choices of the same brand of futon…
yelp.com - user review - 01/23/2007
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4.0 of 5 stars.
I bought my couch from Roy's three years ago and it's still holding up quite well. They have a nice selection of furniture and decent prices. It takes a long time to get your furniture though! 6-8…
yelp.com - user review - 01/23/2007
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1.0 of 5 stars.
Convenient location, decent selection, decent prices. That said I bought a couch from here a couple years ago and after having the sales woman tell me repeatedly the slip covers were washable, when I…
yelp.com - user review - 01/18/2007
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4.0 of 5 stars.
They have a great furniture selection for the size of the place in the city. I'm sure they have additional items in the catalogs they have at their register as well. It was super busy when my…
yelp.com - user review - 01/08/2007
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4.0 of 5 stars.
I've shopped at Roy's numerous times over the years and have always been pleased with the value for the dollar. This isn't "high end" furniture, but definitely stylish and good quality for the money…
yelp.com - user review - 12/26/2006
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My girlfriend and I found two stylish barstools that appeared to be of good quality. However, after...
judysbook.com - user review - 12/04/2006
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3.0 of 5 stars.
The prices are great, the selection is fantastic but the wait? Oh lordy the wait! We ordered a couch and chair in May and um, well, by September we had to cancel the order because it was delayed…
yelp.com - user review - 09/02/2006
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5.0 of 5 stars.
I've gotten some quality furniture at amazing prices from Roys. I bought my couch and coffee table here 3 years ago and it still looks brand new. I love this store. The people who work there are also…
yelp.com - user review - 08/20/2006
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4.0 of 5 stars.
I hadn't been in Roys forever, but then saw the store a few weeks ago while vacationing in Galena. I found the best dining room table there so of course had to go to the one in Chicago when I got…
yelp.com - user review - 07/12/2006
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5.0 of 5 stars.
I went to Roy's for the first time this weekend and was very impressed. I had heard how Roy's had really cheap stuff so I was imagining IKEA but with a little better quality (which isn't saying that…
yelp.com - user review - 06/05/2006
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4.0 of 5 stars.
I was here this past weekend looking for furniture and like always found about 10 things I want. I can't believe how reasonable this place is. They had this amazing table and chairs for under $300,…
yelp.com - user review - 06/05/2006
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4.0 of 5 stars.
All the furniture is crammed into this store and you really need to be in the mood to look for stuff, but I have found some amazing deals on furniture here.
yelp.com - user review - 04/26/2006
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4.0 of 5 stars.
I bought my bedroom furniture from Roy's 6 years ago and it's still in really good condition. I didn't expect to keep this stuff for more than 3 years because it was so cheap, but I've been pleasantly…
yelp.com - user review - 04/24/2006
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5.0 of 5 stars.
Great selection and great prices. I was missing some key items for my place- such as a coffee table, end tables, and some lamps, and I bought them all at Roys and didn't have to worry about the dent…
yelp.com - user review - 04/04/2006
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5.0 of 5 stars.
The furniture has that clean look to it no matter if it's very contemporary or very girly. It is kinda small inside and I don't take small areas well but the few minutes I spent in there was worth it.…
yelp.com - user review - 11/28/2005
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5.0 of 5 stars.
I've made many furniture purchases from Roy's over the years, they have a tremendous selection jam-packed into a somewhat modest space. Aside from what you see in their showroom, you can also ask…
yelp.com - user review - 09/17/2005
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5.0 of 5 stars.
Not the largest furniture store in the area, but a very good sized place with lots to choose from inside. All their furniture is very elegant looking and also pretty reasonably priced. The sales…
yelp.com - user review - 08/10/2005
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